Check-In
Free up staff and streamline the check-in process
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HotDoc integrates with
What is Check-In?
HotDoc Check-In allows patients to check-in on their own via a HotDoc kiosk or mobile app. The solution is the perfect way to free up reception staff, while adding a modern touch to your practice.
The solution is not intended to replace reception staff, but rather reduce congestion at the front desk, allowing your team to get more done with less.
Book New Appointments
Your patients can now make additional bookings from your HotDoc kiosk at the time they check-in.
Let Patients ‘Know Their Place in Queue’
This optional feature appears on both our HotDoc kiosk and mobile app, and can be turned on and off by practices anytime.
Promote Preventive Health Services
Target individual patients with promotional messages (like care plans, skin checks, flu clinics etc) when they check-in by integrating with HotDoc Inform.
New Patient Registration
Remove the need for paper forms, data-entry and misspelled personal details by allowing new patients to register with your practice through your kiosk and mobile app.
Mobile Check-In
HotDoc’s mobile check-in is available through the HotDoc app.
- Integrates directly with patient’s account
- Patients can see their place in queue (optional feature)
- New patients can register (coming soon)
Choose from
Rotary counter-top mount
Stainless steel floor stand
Metallic wall mount
What about the kiosk itself?
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22-inch commercial grade touchscreen solution with a sleek, modern feel
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3 year warranty with friendly local support
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High resolution multi-touch display
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Single panel glass with easy wipe down
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Choice of stainless steel stand or counter-top mount
What the patient experiences
The Check-In Flow
This video runs through the full screen flow of what a patient sees when checking in for a pre-booked appointment via a HotDoc Check-In Kiosk.
The Walk-In Flow
This video runs through the full screen flow of what a walk-in patient sees when booking in for an appointment via a HotDoc Check-In Kiosk. Clinics can easily turn the ‘walk-ins’ feature on/off.
New Patient Registration
This video shows how our digital New Patient Registration forms appear to patients when accessed via their mobile. Patients can also complete the forms on an iPad or computer.
What our clinics say
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"At first our staff were concerned a Check-In Kiosk would add less of a personal touch to our clinic, but we’ve noticed a significant increase in the amount of time we’re able to spend with patients on the way out for re-booking and assisting with referrals and paperwork.
Carley Owers Practice Manager, The Bridge Family Practice
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"We’re very impressed with HotDoc’s capacity and passion for developing new solutions for medical practices to improve the services they provide to patients"
Scott Beattie Group Executive Health Solutions, IPN
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