Reminders

Reduce no-shows and same day cancellations by up to 50%

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What is HotDoc Reminders?

Reminders is a 100% automated system, allowing practices to easily send customised SMS’ to patients reminding them about upcoming appointments. Patients can instantly confirm, cancel or reschedule their appointments and all changes are transferred to your appointment book in real time.

Sign up to the HotDoc platform and send FREE Reminders

 

HotDoc clinics now have the option to send appointment reminders as a FREE push notification, rather than a SMS.

A push notification is a message sent direct to a patient’s phone through the HotDoc app. Unlike a traditional SMS, a push notification costs nothing to send and adds an additional level of patient security, because reminders are sent to a logged-in user rather than just a phone number.

 

What are the benefits of push notifications?

  • Save money: Push notifications are free to send, which means you can reduce the cost of your monthly expenses while minimising no shows.

  • Improved security: Push notifications add an additional level of security compared to SMS because reminders are sent to a logged-in user rather than just a phone number.

  • Strengthen patient trust: Push notifications allow clinics to build better trust with patients by displaying the familiar HotDoc logo on the reminder, rather than a blank phone number.

HotDoc integrates with

Easily customise your messages

Discover the benefits

Reduce lost revenue by reopening spots as soon as patients cancel

Promote preventive health and chronic disease management services

Customisable to only be sent for specific appointment types

What our clinics say

  • "We’re very impressed with HotDoc’s capacity and passion for developing new solutions for medical practices to improve the services they provide to patients"

    Scott Beattie Group Executive Health Solutions, IPN
  • "Since using HotDoc Reminders our do not attend rates have dropped significantly. It used to be around 6 per day and it has now gone down to 1-2 per day"

    Kristen Mann Corowa Medical Centre

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