Inform

Prompt patients to take a proactive interest in preventive health and chronic disease management

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HotDoc integrates with

What is Inform?

Inform is a 3-in-1 patient engagement tool, helping you encourage more patients to take a proactive interest in preventive health and chronic disease management services.

The tool allows clinics to display targeted health campaigns to patients at the time they make an appointment, confirm a booking reminder or check-in via the HotDoc kiosk or mobile app.

Case Study: Bulli Medical Practice

In one month using Inform Bulli Medical Practice experienced a 50% increase in issued Care Plans compared to the same period last year.

39+

Additional Care Plans issued

50%

Increase in Care Plans issued

$5K

Additional monthly revenue

In one month using HotDoc Inform we received 39 additional Care Plan bookings

Brooke McLean
Practice Manager at Bulli Medical Practice, Bunbury, WA

How it works

1

Choose from over 20+ campaigns

Health Assessment

75+ years old

Care plans

40+ years old

Diabetes Risk Check

40 – 49 years old

Flu Clinic

Under 75 years old

Bowl Cancer

50 – 74 years old

Skin Check

Pap Smear Programs

Females 18 – 74 years old

Travel Vaccinations

18 – 60 years old

Mens health check

Male 50+ years old

Repeat Prescritions

Shingles Vaccine

70 – 79 years old

Fall Prevention

65+ years old

2

Select the type of message you want patients to see

SMS Broadcast

Activation Questionnaire

Promotion

3

Decide which stage of the patient journey you want to target

Stage 1:
Activation

Prompt patients to attend time sensitive services, like flu clinics, using SMS Broadcast

Stage2: Booking

Show an Activation Questionnaire or Promotion when a patient makes an appointment

Stage 3: Reminder

Display an Activation Questionnaire or Promotion when a patient confirms a booking reminder

Stage 4: Check-In

Advertise a Promotion after a patient checks in on a HotDoc Kiosk

Key Features

Target individual patients based on age, gender etc.

Choose from 20+ automated health campaigns, or build your own.

Provide patients with ongoing education on additional clinical services.

What our clinics say

  • "We had four bookings from our Inform campaign in the first 20mins. In 24 hours we had 30 extra bookings"

    Dr Sachin Choudhary Practice Principal at CityDoc Medical
  • "We’re very impressed with HotDoc’s capacity and passion for developing new solutions for medical practices to improve the services they provide to patients"

    Scott Beattie Group Executive Health Solutions, IPN
  • "Since using HotDoc Inform we've issued 12 new care plans"

    Kristen Mann Corowa Medical Centre

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