Free up staff and streamline the check-in process

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Integrates with

What is Check-In?

HotDoc Check-In allows patients to check-in on their own via a HotDoc kiosk or mobile app. The solution is the perfect way to free up reception staff, while adding a modern touch to your practice.

The solution is not intended to replace reception staff, but rather reduce congestion at the front desk, allowing your team to get more done with less.

Book New Appointments

Your patients can now make additional bookings from your HotDoc kiosk at the time they check-in.

Let Patients 'Know Their Place in Queue'

This optional feature appears on both our HotDoc kiosk and mobile app, and can be turned on and off by practices anytime.

Promote Preventive Health Services

Target individual patients with promotional messages (like care plans, skin checks, flu clinics etc) when they check-in by integrating with HotDoc Inform.

New Patient Registration (Coming Soon)

Remove the need for paper forms, data-entry and misspelled personal details by allowing new patients to register with your practice through your kiosk and mobile app.

Choose from

  • Rotary counter-top mount

  • Stainless steel floor stand

  • Metallic wall mount

What about the kiosk itself?

HotDoc uses some of the most advanced hardware available, designed to be flexible to suit every medical practice. We are also compatible with your existing iPad solution if preferred.


  • 22-inch commercial grade touchscreen solution with a sleek, modern feel

  • 3 year warranty with friendly local support

  • High resolution multi-touch display

  • Single panel glass with easy wipe down

  • Choice of stainless steel stand or counter-top mount

What our clinics say

  • Carley Owers

    "At first our staff were concerned a Check-In Kiosk would add less of a personal touch to our clinic, but we’ve noticed a significant increase in the amount of time we’re able to spend with patients on the way out for re-booking and assisting with referrals and paperwork.

    Carley Owers Practice Manager, The Bridge Family Practice
  • Scott Beattie

    "We’re very impressed with HotDoc’s capacity and passion for developing new solutions for medical practices to improve the services they provide to patients"

    Scott Beattie Group Executive Health Solutions, IPN

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