Top Picks

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  1. Earn CPD

    Webinar: Triage Update in General Practice

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers, and reception staff, with a comprehensive breakdown of the core components of good triage systems that meet…

  2. The ‘New Patient’ Myth – Why Do 9% of Patients Steal 90% of Our Attention?

    Let’s imagine you’re hosting a dinner party. You have 10 guests coming over. Nine of whom you have been friends with for some time and one who is someone you’ve…

  3. Earn CPD

    Webinar: Introducing the New Practice Incentive Program (PIP) Quality Improvement (QI) Incentive

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers, and reception staff with the key elements and requirements of the new Quality Improvement (QI) Practice Incentive…

  4. What is the PIPQI Starting August 1, 2019, And What Does it Mean for Clinics? Q&A with Katrina Otto

    PIPQI stands for the ‘Practice Incentive Program Quality Improvement’ incentive. It’s an incentive payment given to general practices once a quarter for demonstrating that they are providing continuous quality care….

  5. Earn CPD

    Webinar: Infection Control Update for the General Practice Team

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers, and reception staff, with an overview of the accreditation requirements to meet 5th edition standards, while providing resources to ensure…

  6. Earn CPD

    Webinar: Travel Medicine & Pre-Travel Advice in General Practice

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers and reception staff with an overview of the role General Practice plays in travel preparation education, key considerations…

  7. How Google My Business Works for Medical Centres, And Why Having a Listing is Crucial

    What is Google My Business?   Google My Business is a free business directory. It allows your clinic to be found more easily online by connecting a number of Google’s services…

  8. The Physician-Pharmacy Flu Vaccine Turf War: How GPs Can Stop Their Patients Being Poached

    For the best part of two millennia pharmacists and physicians have gone head to head. We can travel back to 500 AD Japan to see this when the nation had just…

  9. Earn CPD

    Webinar: Calculating Absolute Cardiovascular Risk & Relevant Health Assessments in General Practice

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers and reception staff with an overview of the medicare items and billing requirements of the new Heart Health…

  10. Earn CPD

    Webinar: Flu Vaccine Update 2019

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers and reception staff with an overview of flu vaccine updates in 2019 related to the different strains,…

  11. Google Ads: How to Defend Against Competitors Bidding On Your Clinic’s Name

    Sometimes other brands will create Google Ads for your clinic’s name to try and syphon patients, who are searching for you, to their website. This is most commonly done by…

  12. The Role of Patient Feedback in Improving the Patient Experience: A GP’s Perspective

    Being a GP for a number of years, I’ve really come to learn the importance of getting feedback from patients. I remember one of our patients who had been visiting…

  13. Earn CPD

    Webinar: Patient Feedback in General Practice

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers and reception staff with an overview of the different types of patient feedback in general practice and…

  14. Earn CPD

    Webinar: Setting Practice Goals for 2019

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers and reception staff with an overview of the best ways to strategise for accreditation, prepare for changes to medicare…

  15. Earn CPD

    Webinar: PIPs & SIPs – Last call for Diabetes and Asthma Cycle of Care Items

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers and reception staff with an overview of the changes taking place May 2019 to Practice Incentive Program/Payments…

  16. Earn CPD

    Webinar: Privacy Requirements and Patient Data Compliance for General Practice

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers and reception staff an overview of regulations Australian Privacy Principles and guidance on patient data compliance in…

  17. 3 Ways to Find Out Where Your Patients Actually Come From

    As a tech company we’re continually trying to find out, not just why people choose to use us, but also how they first came to find out about us. Even as…

  18. Earn CPD

    Webinar: Practice Requirements for Recalls, Reminders, Abnormal Results and Urgent Discuss Cases

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers and reception staff with guidance on the correct forms and frequency of communication for recalls and reminders…

  19. Earn CPD

    Webinar: Health Coaching & Patient-Centred Care in General Practice

    This free webinar provides the practice team, including nurses, practice managers and reception staff with guidance on the benefits and challenges of health coaching and patient-centred care in general practice.

  20. Earn CPD

    Webinar: Customer Service in General Practice

    This free webinar provides the practice team, including nurses, practice managers and reception staff with guidance on how customer service can impact practice viability and patient health outcomes.  

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