Top Picks

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  1. When the Recipe is the Remedy: A Conversation With Dr Mukesh Haikerwal

    Dr Mukesh Haikerwal has been in general practice for over 30 years. He currently heads Altona North Medical Group in Melbourne with his wife, Dr Karyn Alexander. Over the years,…

  2. Infographic: The 4 Levels of Patient Activation

    Patient activation is the process through which practitioners engage and motivate a patient to play an active role in their own health. It describes the knowledge, skills and confidence a…

  3. What is Patient Activation? And, Why is it Important for Practices?

    What is patient activation? Patient activation is a term we are hearing a lot about recently. And, whilst it is not a new concept, it is certainly one that is…

  4. Infographic: Patient Survey on Waiting Rooms

    This month we surveyed 1,124 Australian patients to get their thoughts on general practice waiting rooms. Here are the results.    

  5. What Patients Say About Waiting Rooms

    This week I jumped on the phone with a handful of Australian patients to find out what they thought about typical general practice waiting rooms. We dived into what they liked…

  6. HotDoc Helps Boost Participation in Cancer Screening Programs

    According to Cancer Council it is estimated that 134,174 new cases of cancer will be diagnosed in Australia this year. At this rate it is expected 1 in 2 Australians…

  7. 9 Questions a Practice Should Ask Before Choosing an IT Provider

    If you don’t consider yourself particularly tech-savvy, choosing an IT provider can be an overwhelming experience. Fortunately, it doesn’t have to be. Read on to learn which questions you should…

  8. The 5 Keys to Starting a Successful General Practice

    Over the years I’ve helped scores of doctors design and launch their general practices, including one practice that was a finalist in the national RACGP Practice of the Year Awards…

  9. Earn CPD

    Webinar: Privacy and Confidentiality for General Practice

    This training session on Privacy and Confidentiality provides the practice team, including GPs, Nurses and Practice Managers, with guidance on best practice regarding patient privacy and confidentiality. Training Session = 1 CPD…

  10. 5 Ways to Keep Practice Appointments to Schedule

    Waiting for a doctor is the number one frustration experienced by patients. We know this. If you’re a receptionist, you know how much of your day you spend reassuring patients…

  11. Earn CPD

    Webinar: Federal Budget 2017: A Guide for General Practice

    This training session on the Federal Budget 2017 provides the practice team, including GPs, Nurses and Practice Managers, with guidance on how to get the most out of the Australian…

  12. Earn CPD

    Webinar: Running Flu Clinics – 2017 Update

    Flu vaccination season is often one of the busiest times for General Practice, with added work pressures and a noticeable increase in patient demand. This training module provides an update…

  13. How Much Do Patients Prefer Ordering Repeat Prescriptions Online?

    This month we surveyed 130 patients to find out how they prefer to order repeat routine prescriptions. We wanted to find out just how much Australians prefer ordering prescriptions online…

  14. 2016 in Review, and have a great Christmas break from HotDoc!

    Read about what we’ve achiveved in 2016, and our support availability over the coming holiday season.

  15. Our mo-bros: HotDoc does Movember

    The HotDoc team participated in Movember this year, and raised over $3,800 for mens health initiatives.

  16. Windows XP/Server 2003 users: It’s time to upgrade

    Windows XP or WIndows Server 2003 users will need to upgrade their operating system soon, as HotDoc will no longer support these legacy systems. 

  17. Russian hackers targeting Australian GP clinics: How to protect your practice

    We’ve recently heard reports of clinics being hit with ransomware, where all of your files are encrypted and hackers hold your files hostage until you make a payment to them. Read on to find out more, and what your clinic needs to know to stay safe.

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