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  1. 7 Key Findings from HotDoc’s Telehealth Patient Survey 2020

    Earlier this month we released our Telehealth Patient Survey 2020. The report features thoughts from hundreds of Australian patients on telehealth in general practice. In this article we share some…

  2. HotDoc Partners with Australia’s Department of Health to Rollout Nationwide COVID-19 Testing

    On Wednesday night—March 18—HotDoc received a call from Australia’s Department of Health. Tom Spacek, HotDoc’s CTO, took the call. Caught off guard by COVID-19, the government was stuck between a…

  3. What is COVID-19 Doing to GP Appointment Volumes Across Australia?

    On any given weekday over 250,000 Australians book an appointment for a GP. This was before COVID-19 reached Australian shores and grew exponentially. So what has happened to the volume…

  4. Feature Announcement: Telehealth Mode for Vulnerable Doctors

    The Federal Government has announced that they are enabling vulnerable health practitioners to use telehealth for consultations with all patients, assuming practitioners are authorised to use telehealth item numbers. This…

  5. Using Telehealth Consults to Maintain Patient Care, And Reduce the Spread of Coronavirus, During COVID-19

    Telehealth consults is an ideal way to keep your clinic running smoothly during COVID-19, while reducing the risk of spreading the virus through in-person consultations. How HotDoc Teleconsults works …

  6. What We’re Doing to Help Clinics With COVID-19: A Message From Dr. Ben Hurst, HotDoc CEO

    This is a message from Dr. Ben Hurst, HotDoc founder and CEO. Medical centres are our most important frontline defence against COVID-19. They are charged with serving the health needs…

  7. How Often Do Australians Visit a Doctor? We Break GP Visits Down By Demographics

    Looking at the results from HotDoc’s Patient Survey 2020 (to be released this month), we found 48% of Australians visit a doctor more than 3 times a year. 38% say…

  8. Clinics Are Getting Bigger: What Does this Mean for GPs and Patients?

    In the last year, the number of Australian medical centres with 11 or more GPs has risen by 9%. In this same period, the number of solo GP clinics has…

  9. General Practice in 2019: A Summary of RACGP’s Health of the Nation Report

    RACGP recently released its General Practice Health of the Nation 2019 report analysing Australian general practice trends. The report’s data was collected from 1,174 survey respondents, as well as from…

  10. The Marketplace Threat: UberEats is Crippling Restaurants and Booking.com Hotels, Is Healthcare Next?

    As the digital economy continues to build momentum, marketplaces are forming in all fields of industry. While to the consumer who values convenience, nothing seems amiss, there is a sinister…

  11. Private Health Insurance: Is it Worth it? And, What Does an 11 Year Low Mean for the Private Sector?

    The question of whether to take out private health insurance is a fiercely personal one. Currently, Australians are divided evenly on the matter with 1 in 2 covered by private…

  12. HotDoc App Reaches ‘Top 100’ in Apple and Google Play Stores (From Over 2M Apps)

    This month, HotDoc placed in the Top 100 apps in both the Apple Store and Google Play Store. In the Google Play Store, HotDoc placed #99 from over 2.7 million…

  13. What is the PIPQI Starting August 1, 2019, And What Does it Mean for Clinics? Q&A with Katrina Otto

    PIPQI stands for the ‘Practice Incentive Program Quality Improvement’ incentive. It’s an incentive payment given to general practices once a quarter for demonstrating that they are providing continuous quality care….

  14. An Investigation into the Rising Cost of GP Consultations: Are Australians Going to the Doctor Less?

    After the recent Medicare freeze lift, evaluating the true cost of administering services for GPs and Medical Specialists has become a very hot topic. Many claim that the freeze lift…

  15. How the Medicare Benefits Schedule’s Shared-Debt-Recovery Scheme Will Impact Practices From July 1, 2019

    In anticipation of the Shared Debt Recovery Scheme (the Scheme), which will come into effect on July 1, 2019, health professionals and medical centres may need to review their Medicare…

  16. What the Medicare Freeze Lift Actually Means For Medical Centres and GPs

    Despite the recent Medicare freeze lift, both GPs and patients in Australia are still feeling the pinch due to the rising cost of running a practice. This respite was welcomed…

  17. 5 Healthcare Events Not to be Missed in 2019

    Photo credit: AAPM’s National Conference As HotDoc’s Events and Community Manager, I’ve spent a good part of this year looking into all of the general practice events coming up in…

  18. General Practice in 2018: A Summary of RACGP’s Health of the Nation Report

    In September, RACGP released their Health of the Nation 2018 report. The report showcases data collected from an online survey of 1,537 RACGP Fellows, as well as data publicly available…

  19. My Health Record: The Pros and Cons, And FREE Resources For Medical Centres Guiding Patients With Concerns

    The opt out period for My Health Record has now been extended to January 31, 2019.  The decision to extend the deadline has drawn even greater backlash from those on…

  20. HotDoc Partners with the Australian Association of Practice Management (AAPM)

    We’re excited to announce that we’ve partnered with the Australian Association of Practice Management (AAPM) — Australia’s largest professional body for healthcare practice management. The partnership aims to combine the…

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