We’re excited to announce our upcoming webinar with guest presenter Riwka Hagen from Medical Business Services. This FREE webinar will provide the practice team, including nurses, GPs, practice managers, and reception staff, with key methods and implementation strategies for optimal business planning in 2020. All practices adhere to RACGP 5th edition standards.

Session = 1 CPD hour

This session will cover:

  • Where to start – analysing your business
  • Business planning requirements to meet RACGP 5th Edition Standards for General Practice
  • Options for documenting and reporting on your plan (It doesn’t need to be difficult. Easy to use formats to get you started)

Have a question? Check out the webinar FAQs at the bottom of this page.

Webinar Host: Riwka Hagen

Principle Consultant, Medical Business Services

Riwka is an accomplished business and project manager who works as Principle Consultant at Medical Business Services. She is a certified Practice Manager, RACGP accreditation surveyor, and an Australian Institute of Company Directors health sector graduate. Before embarking on a career in practice management and general practice accreditation surveying, Riwka worked as a Medical Scientist where she managed a major regional pathology laboratory.

Watch the webinar recording


This webinar aired on November 27, 2019, 12:30 pm (AEDT / Sydney).

Fill in your details to get Free Access to the video, plus ongoing GP News.


Webinar FAQs


Is the webinar free?
Yes, the best things always are.

Does this count towards my RACGP points?

If I watch an older webinar do the CPD points still count?
Yes; it counts from when you watch it, not when it was aired.

I can't attend, should I register anyway?
Yes, if you want to watch the recording after the live session, please register and we'll send you an email the moment the recording is published.

How do I get my CPD certificate?
The CPD certificate can be downloaded from below the webinar when it is published (usually around 1 week after the live session). All registrants will receive an email with a link to the recording and certificate the moment it is published.

Do I get a copy of the slides?
Yes, the slides will be accessible as a PDF below the video when it is uploaded.