This FREE webinar will provide the practice team, including nurses, GPs, practice managers and reception staff with an overview of what we can learn from the events of 2020 and how we can adjust our approach to accreditation preparation.

Session = 1 CPD hour

This session will discuss:

  • Policy and procedure manuals mirroring your clinic and updating where needed
  • Creating an emergency continuity plan to keep your business providing essential care to patients during unexpected times
  • How experiencing bushfires and COVID has reminded us why accreditation and thorough documentation processes are important.
  • Maintaining the standards and treating your clinic as a business, without sacrificing care or the standards
  • Q&A with April Ratajczak, moderated by Magali De Castro

Have a question? Check out the webinar FAQs at the bottom of this page.

Webinar Host: April Ratajczak

Founder, Director and RN, Focus Accreditation

April Ratajczak RN, is the Founder and Director of Focus Accreditation. Working in Healthcare for over 20 years as a nurse, nurse manager and Practice manager, Focus Accreditation has been able to collate experience in all areas of General Practice to help achieve goals and a better clinic – with a major emphasis on compliance and morale. Focus Accreditation is an Australia wide expert in General Practice RACGP Accreditation, recruitment, management, and education. Focus accreditation works with Dynamic Startups, RACPG accreditation prep assistance (for both new and existing clinics), as well as clinic’s who are in need of assistance to improve functionality and compliance of their clinic. We have a strong passion for patient outcomes and realise that as a business, you don’t have to compromise patient care or the RACGP standards to have a successful and profitable business.

Learn more about Focus Accreditation

Watch the webinar recording


This webinar aired on July 29, 2020, 12:30 pm (AEDT / Sydney).

Fill in your details to get Free Access to the video, plus ongoing GP News.


Webinar FAQs


Is the webinar free?
Yes, the best things always are.

Does this count towards my RACGP points?

If I watch an older webinar do the CPD points still count?
Yes; it counts from when you watch it, not when it was aired.

I can't attend, should I register anyway?
Yes, if you want to watch the recording after the live session, please register and we'll send you an email the moment the recording is published.

How do I get my CPD certificate?
The CPD certificate can be downloaded from below the webinar when it is published (usually around 1 week after the live session). All registrants will receive an email with a link to the recording and certificate the moment it is published.

Do I get a copy of the slides?
Yes, the slides will be accessible as a PDF below the video when it is uploaded.