Top Picks

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  1. Earn CPD

    General Practice Essentials Series: Cold Chain Monitoring & Safe Vaccine Management

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers, and reception staff, with guidance on cold chain monitoring and safe vaccine management in General Practice.

  2. Heart Space: A Workbook for Women Grieving the Loss of a Child or Pregnancy

    In 2013, Arla Summers McCarthy was stillborn at 38 weeks. Her mother, Ami Summers, having experienced an uneventful pregnancy, was shocked and devastated.  Ami shares, “We were with her for…

  3. 54% of Australian Patients Check a Clinic’s Google Reviews Before Booking With Them

    In HotDoc’s Patient Survey 2020 (to be released February 2020), it was found that 54% of Australian patients check a clinic’s Google reviews prior to choosing them. This is more…

  4. Clue: An App for Period & Ovulation Tracking Backed by Gynaecologists & Trusted By 12 Million Women Worldwide

    Darcy, a 22-year-old New South Wales resident, says she’s often quite forgetful. She says on more than one occasion this forgetfulness has meant she couldn’t remember whether she had taken…

  5. Earn CPD

    General Practice Essentials Series: Demystifying Accreditation Under 5th Edition Standards

    This FREE webinar will provide the practice team, including nurses, GPs, practice managers, and reception staff, with an overview of the accreditation process. We’ll run through the most commonly misunderstood…

  6. The HotDoc Patient Journey: How HotDoc Improves the 2020 Patient Experience

    Over the past 12 months, HotDoc has made a big impact on how Australians access health care. This year, for the first time, HotDoc became the largest GP booking and…

  7. Using ‘Social Prescribing’ to Improve Mental Health: A Conversation with Katherine Boydell, Black Dog Institute

    Social prescribing is a way of linking people with non-medical support. It is a way of enabling GPs and allied health care professionals to refer patients, whose health or mental…

  8. 10 Things Every Autistic Child Wants Their Parent, Teacher and Doctor to Understand: An Insider’s Perspective

    Some children are a mystery to their parents. This can be especially true when a child falls on the autism spectrum. It is difficult enough for the child to understand…

  9. 9 Things Every Medical Centre Should Do Before Christmas

    1. Change your opening hours on Google My Business, your website, and your social media channels Make sure anyone who Googles your clinic during the holiday break can immediately see…

  10. Clinics Are Getting Bigger: What Does this Mean for GPs and Patients?

    In the last year, the number of Australian medical centres with 11 or more GPs has risen by 9%. In this same period, the number of solo GP clinics has…

  11. An Improved Avenue for Bringing in New Patients: Why Wendy Ziersch Moved 5 Clinics to HotDoc

    Wendy Ziersch is the business operations manager of 7 Australian practices – 5 metro and 2 rural. As well as overseeing 7 clinics, she has led the opening of 2…

  12. How Do Patients Prefer to Receive Recalls? (We surveyed 1,000 patients)

    We recently surveyed over 1,000 Australians to learn more about which method of contact they prefer to receive from medical centres when being recalled for non-urgent post-appointment follow-ups, such as…

  13. Why Calling Addiction a ‘Brain Disease’ Does More Harm Than Good: A Conversation with Dr. Sally Satel

    When Dr. Sally Satel finished her psychiatry residency at Yale, she was interested in working with schizophrenia patients. This was a problem, because while she wanted to remain at Yale,…

  14. Meet HotDoc’s Customer Success Team

     When I ask John Servinis, Senior Developer, what the early days at HotDoc were like, he laughs and says, “The first office? It was really just an old house….

  15. Australian Allergy Centre: Shared-Care Allergy Training for Clinics, A Conversation with Clinical Director, Dr. Suzan Bekir

    Once upon a time, hay fever sufferers were extremely rare. For instance, when physician John Bostock scoured England attempting to find people suffering from hay fever in the 19th century,…

  16. Mackay Family Medical Practice: “HotDoc Results Has Saved Us So Much Time, We’ve Hired a HotDoc Ambassador”

    Mackay Family Medical Practice is a Queensland general practice that has been running since 2000. When it first opened its doors, the clinic had 3 GPs. For the first 15…

  17. What are the Top Performing Preventative Health Campaigns and When is the Best Time of Year to Run Them?

    Interested in encouraging more of your patients to come in to your clinic for preventative health checks, but aren’t sure which campaigns to run and which season to run them?…

  18. Earn CPD

    Webinar: Business Planning & Goal Setting for 2020

    We’re excited to announce our upcoming webinar with guest presenter Riwka Hagen from Medical Business Services. This FREE webinar will provide the practice team, including nurses, GPs, practice managers, and…

  19. General Practice in 2019: A Summary of RACGP’s Health of the Nation Report

    RACGP recently released its General Practice Health of the Nation 2019 report analysing Australian general practice trends. The report’s data was collected from 1,174 survey respondents, as well as from…

  20. How Does Your Clinic’s Google Reviews Rating Stack Up? Google Reviews in General Practice 2019 Statistics

    Having a good Google Reviews rating is essential for any clinic looking to acquire new patients. According to one survey of 839 people in the United States, “74.6% of [US]…

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