Our Products

HotDoc is Australia’s leading patient engagement platform, trusted by over 7,000 GP’s nationwide. We take pride in creating technology that helps general practices deliver better health outcomes in partnership with their patients.

Online Bookings

  • Patients can book online 24x7 from your website or the HotDoc app
  • Practices can fully customise Online Bookings by appointment type and doctor preferences
  • Seamlessly integrates with your practice management software
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Inform Broadcast

  • Send SMS campaigns to patients in less than 60 seconds
  • Create and save your own campaigns, or use one of our performance tested templates
  • Simple to use to make delegation stress-free
  • From 12¢ per SMS
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  • Process repeat prescriptions and referrals free from appointments
  • Save patients time and hassle
  • Reduce phone calls and sticky notes
  • You choose how much to charge for prescriptions
  • Receive direct payments for approved requests
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  • Encourage more patients to book in for higher value services
  • Target individual patients based on age, gender etc
  • Receive a steady flow of warm leads
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SMART Reminders

  • Reduce no-shows and late cancellations through two-way SMS reminders
  • Patients can instantly confirm, cancel or reschedule their appointments
  • Your appointment book displays these changes in real time
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SMART Recalls

  • Save time and money by processing recalls automatically with our intelligent system
  • Meet accreditation requirements using our secure RACGP-compliant 3 point identity verification
  • Track every recall, with each step recorded in the patient file
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  • Show patients targeted and relevant promotional messages
  • Boost uptake of Health Assessments & Care Plans
  • Improve your business through better patient knowledge of your services
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  • Easy to use for your patients, and keeps your practice records up-to-date
  • Frees up reception time and reduces waiting lines
  • Choose from a range of hardware options to suit your clinic
  • Seamlessly integrates with your practice management software
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Request a free demonstration